Shipping Policies
At Sasso Jewels, we value your trust and are committed to delivering your jewellery safely, securely, and on time. Every order of our IGI-certified lab-grown diamond jewellery, fine jewellery, and luxury watches is handled with care to make sure that it securely arrives at your doorstep.
SECURED AND INSURED SHIPPING
We partner with reliable and trusted logistics providers who specialize in high-value goods to ensure your jewellery reaches you safely.
100% TRANSIT INSURANCE:
All shipments from Sasso Jewels are fully insured against theft or damage until delivery at your designated address. This means your investment is completely protected while it is in transit, giving you peace of mind.
SECURE PACKAGING:
All our fine jewellery pieces are delivered in discreet, tamper-proof packaging to maintain the security and integrity of your purchase. THE OUTER PACKAGING DOES NOT INDICATE THE VALUABLE NATURE OF THE CONTENTS.
SIGNATURE REQUIRED:
A signature is mandatory upon delivery. Please ensure that an authorized person is available at the shipping address to receive the package.
DELIVERY TIMELINE (PAN-INDIA)
We choose our logistics partner carefully to ensure reliable and timely delivery of your jewellery. The delivery timeline accounts for the final stages of quality checks, certification, and secure transit.
STANDARD DELIVERY:
We aim to dispatch and deliver your jewellery within 10 -15 business days from the date of placing the order. This applies to most major cities and serviceable areas pan-India.
CUSTOM ORDERS:
If your order has specific personalization, custom sizing, or unique modifications, the delivery timeline may be extended. Our customer service team will communicate the revised schedule for such custom pieces.
PROCESSING TIME:
Please note that the delivery timeline begins after your payment has been successfully processed and verified.
REAL TIME ORDER TRACKING
Once your order is dispatched, you will receive a real-time tracking link via email or SMS. This allows you to monitor your shipment at every stage until it arrives at your doorstep. How does it work?
- You receive an email notification once the jewellery is dispatched.
- This email includes a real-time tracking link and the courier partner’s name.
- The link will give you the exact location and estimated delivery date of your Sasso Jewels order.
We believe transparency is the key, and our tracking system makes sure you are always informed about the status of your diamond jewellery delivery.
NOTE: For the best experience, please ensure your contact number is accurate, as our courier partners may use it to coordinate the final delivery.
If you have any specific concerns about your delivery or require assistance, please contact our Customer Support Team.
SHIPPING COSTS AND SERVICE AREAS
We proudly deliver our IGI-certified jewellery to all major metropolitan areas and serviceable pin codes throughout India, supported by our main operational hub in Mumbai and regional offices in Jaipur, Surat, and Delhi.
POSSIBLE DELAYS:
While we strive to dispatch every order on time, certain factors may cause delays. These include courier-related issues, regional restrictions, or unforeseen events beyond our control.
Rest assured, our team will keep you updated and work closely with our logistics partners to minimize any inconvenience. YOUR SATISFACTION IS OUR PRIORITY, and we ensure that your lab-grown diamond jewellery reaches you as quickly and safely as possible.
OUR PROMISE
At Sasso Jewels, shipping is more than just a delivery. It is about ensuring your jewellery arrives with the same brilliance and care it was crafted with. From lab-grown diamonds to fashion jewellery, every piece is packaged securely, insured thoroughly, and tracked transparently.
WE ARE COMMITTED TO MAKE YOUR ONLINE SHOPPING EXPERIENCE SEAMLESS, TRUSTWORTHY, AND MEMORABLE.
NOTE: We may update our shipping policy whenever needed, so please revisit this page for the latest details.